Terms of Service

This website is operated by WhyNot. Throughout the site, the terms "we" or "our" always refer to WhyNot by MakeSense by Tonelli Stefano. Your access to and use of the Website and the products and services available through it (collectively, the "Services") are subject to the following terms. By using these services, you accept all the Terms of Service, which may be updated regularly by us over time.
WhyNot by MakeSense by Tonelli Stefano
Via del Prione 249 - 19121 La Spezia - Italy
Phone: +39 0187 020554 - Mail: sales@whynotshop.it
PI: IT01416440111 CF: TNLSFN82T09E463B
By placing an order on WhyNot Shop, the user accepts the following terms and conditions.
To place an order, you must be over 18 years of age and have a payment method that we deem acceptable. WhyNot Shop reserves the right to cancel any orders. In the event of unforeseen difficulties or if the customer's creditworthiness information is unsatisfactory after acceptance of the order, we shall be entitled to cancel the confirmed order and shall be exempt from liability of any kind.
When placing an order, the user undertakes to provide truthful and accurate information guaranteeing that he is the legitimate user of the payment method chosen to place the order and that there are sufficient funds to cover the cost of the goods ordered.
When you place an order, you will receive an email confirming receipt. This email represents only the confirmation of receipt and will not constitute the actual acceptance of the order. The contract between the parties for the purchase of the goods will not be entered into until we have approved the payment and the payment method used has been debited.
While we make every effort to ensure the accuracy of all information, descriptions and prices appearing on the site, errors may occur. If we were to identify an error, we will inform the customer as soon as possible and we will endeavor to find a shared solution. If you have already paid for the goods, but a refund is required, this will be credited to your payment method. All sales prices of the products displayed are expressed in EURO and are not subject to VAT as they are a flat-rate regime, pursuant to article 1, paragraph 58, letter a) of Law 190/2014.
Once we receive your order, we carry out a standard pre-authorisation check on your chosen payment method to ensure there are sufficient funds to complete the transaction. The goods will not be despatched until this check has been completed. We will charge your card once the order has been shipped.
If you pay by debit card, the payment will be held on your account in accordance with the terms of your card, until we confirm or decline the payment.
WhyNot Shop accepts the following payment methods: PAYPAL - BANK TRANSFER - CASH IN STORE
Payment on WhyNot Shop is safe and completely encrypted thanks to the SSL system, to ensure maximum security.
All products are always shipped in secure packaging. Choose your most convenient shipping method during checkout. Shipping costs will depend on the size of your order and delivery terms. You can find out more here.
We will cover any damage to the product in transit and ship you a replacement if needed.
Shipping times may vary depending on availability. Any warranties or representations made as to delivery times may sometimes be subject to unforeseen delays resulting from postal delays or force majeure, for which we are not responsible.
Because we are so confident in our products and want our customers to be 100% satisfied, we offer 30 days to return your purchased product. The only requirement after the 14 days required by law is that the item has not been used (as far as this is reasonably possible) and that all packaging is intact. Otherwise, there may be a deterioration in value, for which the customer is liable.
Please note that we cannot accept returns on personalized items.
To make a return, please contact us by email
You have the legal right to cancel and return your order within 14 days from the day you received it, for any reason and without any justification. If the deadline expires on a public holiday, Saturday, Christmas Eve or New Year's Eve, the deadline is extended to the following working day.
Exceptions to the right of withdrawal
There is no right of withdrawal for the purchase of goods made according to specific requests or bearing distinctive signs of customization, such as engraved items. There is the possibility of losing the right of withdrawal if the seal or packaging is broken.
How to cancel a purchase
It is possible to cancel a purchase by sending us a clear message containing the express wish to exercise the right of withdrawal. You can send a letter or email, in which you communicate your wish to withdraw from the purchase to WhyNot in via del Prione 249 - 19121 La Spezia (SP) or sales@whynotshop.it
It is not possible to withdraw simply by refusing to receive the order, without also informing us of the wish to cancel.
Product problems
If you notice any defects or problems with a product, please contact us within a reasonable time so that we can find a quick and convenient solution for you. We recommend that you contact us as quickly as possible, especially if the product has been damaged in shipping. .
Link to this site
You may create a link to our website, provided it is done in a fair and lawful manner and does not damage our reputation or take advantage of it. You may therefore not establish a link suggesting any form of association, approval or endorsement on our part where none exists.
You cannot establish any links to websites that are not owned by you.
This site must not be structured on any other site. We reserve the right to withdraw linking permission without notice.
Even if we do not have to take any action in the event of a breach of these conditions, we will still retain the right to exercise our rights and remedies in any other situation where these conditions are breached.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend services without notice. We will not be liable if for any reason this site is unavailable at any time or for any period of time. From time to time, we may restrict access to some or all parts of the site.
This site also contains links to other websites, not operated by WhyNot (the "Linked Sites"). WhyNot Shop has no control over such linked sites and assumes no responsibility for their conduct or for any loss or damage arising from any use thereof. Use of the linked sites will be subject to the terms of use and service contained within each site.
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless otherwise stated to the fullest extent permitted by law, WhyNot and its suppliers, content providers and advertisers hereby expressly disclaim all conditions, warranties and other terms which might otherwise be provided by statute, common law or statute in equity and are not liable for any damages, including but not limited to direct, indirect, special, consequential, punitive or incidental damages or damages for loss of use, profits, data or other non-material damages, damage to goodwill or reputation, or the cost of procuring substitute goods and services, arising out of or in connection with the use, inability to use, performance or failure of this website or any linked sites and any materials posted on it, whether or not whether or not such damages were foreseeable or arising from contract, tort, equity, restitution, statute, customary law standard or as otherwise provided. This does not affect WhyNot's liability for death or personal injury resulting from its negligence, nor for fraudulent misrepresentation, misrepresentation about a material matter or any other liability which cannot be excluded or limited by law.
We may provide you with access to third party tools over which we have no control or monitoring or input. For example, but not limited to these, package tracking services.
You acknowledge and agree that access to such tools is provided "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsements. We shall have no liability arising out of or in connection with your use of optional third party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to terms related to tools provided by the provider.
In the future, we may also offer new services and/or features through the site (including the release of new tools and resources). These new features and/or services are also subject to these terms of service.
These terms of service and any separate agreements through which the services are provided, will be governed by and interpreted in accordance with Italian law.